Legal Center

1. Introduction

Welcome to ContinuumNexus, an API monitoring and observability platform operated by FlorisNexus ("Company", "we", "us", or "our"), an independent entity based in Belgium. By accessing or using our service at continuumnexus.com (the "Service"), you agree to be bound by these Terms of Service ("Terms").

If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

2. Description of Services

ContinuumNexus provides software-as-a-service (SaaS) solutions for HTTP API monitoring, including:

• Scheduled HTTP endpoint monitoring (GET, POST, PUT, DELETE)
• Multi-step request scenarios and workflow validation
• Real-time alerting via Email, Slack, and Webhooks
• Performance analytics and uptime reporting

We grant you a non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes, subject to these Terms.

3. Account Registration

To use the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain the security and confidentiality of your login credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Payments & Billing

• Payment Processing: Payments are processed through Stripe Managed Payments, under which Stripe Payments Europe, Ltd. is the Merchant of Record (seller of record) for your subscription. Stripe handles payment processing, invoicing and tax compliance on behalf of FlorisNexus.
• Taxes: Displayed prices are exclusive of tax unless stated otherwise. As Merchant of Record, Stripe calculates, collects and remits the applicable VAT or sales tax based on your location at checkout. A valid VAT number may be provided for the intra-EU reverse-charge mechanism where applicable.
• Subscriptions: Paid plans are billed in advance on a recurring basis (monthly or annually). You authorize us to charge your payment method on each billing date.
• Price Changes: We may change prices with 30 days notice. Continued use constitutes acceptance.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Monitor endpoints you do not own or have authorization to test
• Conduct denial-of-service attacks or stress testing against third parties
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Resell or redistribute the Service without authorization
• Usage is subject to your plan's quotas (monitors, check frequency, regions, team members) and to a fair-use monthly check volume — currently 50k checks/month on Free, 2M on Starter and 20M on Pro. We may throttle checks or contact you about overage if these volumes are exceeded.

6. Service Level Agreement

For paid plans, we commit to 99.9% uptime for the Service, measured monthly. If we fail to meet this target, you may be eligible for service credits as described in our SLA documentation.

7. Intellectual Property

The Service, including all software, documentation, and content, is owned by FlorisNexus and protected by intellectual property laws. You retain ownership of any data you submit to the Service.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLORISNEXUS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability shall not exceed the amounts paid by you in the twelve (12) months preceding the claim.

9. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your account immediately for violation of these Terms. Upon termination, your right to use the Service ceases, and we may delete your data after a 30-day grace period.

10. Governing Law

These Terms are governed by the laws of Belgium. Any disputes shall be subject to the exclusive jurisdiction of the courts of Charleroi, Belgium.

11. Contact

For questions about these Terms, contact us at: legal@continuumnexus.com